Contact REMPEC in case of Emergency

    Contact REMPEC in case of Emergency

    Emergency Communication Procedure

    In cases of emergency, national competent authorities should follow the procedure below to ensure prompt response:

    1) Communication

    The first communication should be made through the OFFICER-ON-DUTY by:

    1. Calling the Emergency line, operational 24/7: +356 7950 5011, and/or
    2. Sending an e-mail to the Emergency email: emergency@rempec.org,  this will be automatically forwarded to the emergency mobile phone line.

    2) Exchange of Information with Contracting Parties

    • Once contact has been established by mobile phone and/or e-mail, further communication can be done by using POLREP (POLWARN, POLINF, POLFAC) to be sent by email emergency@rempec.org.
    • Once REMPEC is mobilized following the above procedure, phone calls can also be made on the office lines: +356 21 337 296/7/8
    • REMPEC working hours: (Monday to Friday):
      • 09:00 – 17:30

    Basic Information to be provided (recommended):

    • Contact details of the person reporting the incident,
    • Date and time of the incident (specifying local time or GMT/UTC),
    • Location of incident (eg latitude and longitude, distance from the nearest remarkable point),
    • Name of vessel,
    • Cause of the incident (eg collision, grounding, explosion, fire, etc),
    • Cargo: Type and quantity,
    • Bunker: Type and quantity on board,
    • If any, estimate of the quantity spilled and the type of release (continuous or instantaneous (flow rate),
    • Response strategy: taken and intended actions (and by whom),
    • Status of the vessel and any planned salvage activities, 
    • Other information: such as weather and sea conditions, wind speed and direction, type of resources that may be at risk (for example, fisheries or residential areas).